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Florist Arranged
Frequently Asked Questions
Florist Arranged products are available for Same Day delivery on Monday to Saturday if the order is placed before noon in
the recipient's time zone. Orders going to Alaska must be placed before 3 pm EST. Florist Arranged
products are not available for delivery in Hawaii, Nunavut, or the Northwest and Yukon
Territories.
All Florist Arranged products will be delivered directly to the recipient from a
local florist. There is a $9.95 service charge for all Florist Arranged deliveries.
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If your question is not included below, please visit the Florist Arranged Shipping and Delivery page or
contact us.
1. Is there a shipping or delivery charge for Florist Arranged products?
There is a standard service charge of $9.95 for all Florist
Arranged orders. top
2. Am I able to track my order to see when it's delivered?
We are not able to provide a tracking number for
your order because the order is delivered by a local florist and not a courier.
We do guarantee delivery on the date requested provided that complete and
accurate address information is given. top
3. What happens if the recipient is not home when the florist delivers?
The florist may attempt to call the recipient prior to
delivery to arrange a delivery time. If they do attempt delivery and the
recipient isn't home, the florist may leave a note to have the recipient contact
the florist or they may leave the flowers with a neighbor. top
4. Can I schedule a specific delivery time?
We are not able to schedule a specific delivery time. Most florists deliver during
normal business hours so we recommend sending the flowers to the location where the recipient will
be during the business day. top
5. Will the bouquet look exactly like the picture?
Due to various seasonal and regional conditions, the availability of some flowers may be limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact arrangement pictured or requested may not be available for delivery.
In this event, the filling florist will deliver a similar container and flowers of equal or greater value. Every effort will be made to maintain the same size, shape, and overall color schemes of the arrangement you originally selected. In single variety arrangements, variety will take preference over color. top
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