We recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. Below we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information.
Why do we gather information?
We consistently provide our customers with quality products and excellent customer service. We gather personal information to allow us to process your orders and to inform you of special offers and discounts.
What information do we gather?
When you order from our Web site, we collect the following information: your name, telephone number, email address, billing information, products purchased, any relevant promotion code and information and the recipient's name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order. Also, if you register as an affiliate member, we request your name, address, phone number, email address, and other information set forth on the affiliate sign up page.
How we use "cookies"
A "cookie" is a small file stored on your computer by a Web site, which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site, but we do not store any personal information or financial information about you using cookies.
Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies.
How we use the information
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts.
This information may be made available to Growerflowers
as well as http://www.flowers-online-flowers.com . We DO NOT make such information, including aggregated information, available to third parties including those who trade or rent information for direct marketing purposes.
Your Security
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator.
However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.
This site may from time to time contain links to other sites. We are in no way responsible for the privacy practices or the content of such Web sites.
Choice/Opt-Out
If you prefer not to receive further product information and promotional mailings/emails based on information you provide, please
click here. Unless you indicate otherwise, we will continue to provide you with information that we believe will interest you about our own products and promotions.
Your instructions to limit the use of your information will be processed as soon as reasonably practicable.
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.
Your Comments
We welcome feedback concerning our privacy policy. Please send your comments and questions to
Support.
